The skin feels more sensitive than usual during treatment. I experience discomfort when I use the device.

Always observe your skin reaction and keep an eye on progress.

Possible Cause: (corresponds to solution number)

  1. The light intensity setting you use is too high (refer to 1 in below )
  2. You did not remove the hairs on the areas to be treated.
  3. You treated an area for which the device is not intended.

Possible Solution:

  1. Check if you have selected the right light intensity setting. If necessary, select a lower setting.
  2. Pretreat your skin before you use Lumea.
  3. Never use the device on the following areas: moles, tattoos, piercings. inside the nostrils and ears, around the eyes and near the eyebrows. 

How did we do?

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